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June 2020:
Free account setup and simple number porting on new GoFax accounts*
See full terms & conditions.
May 2020:
Free account setup extended til May 31st, 2020.
*Please note:* Our team are currently submitting orders as usual, however due to carrier provisioning and other supplier resourcing and lock-down measures, new and existing porting orders may be subject to delays. If you need further information on porting your number, please do not hesitate to contact our helpful Sales Team.
See full terms & conditions.
April 2020:
In response to the high volume of new receive numbers setup for companies enacting “Work-from-home” policies, we will continue to waive setup fees until April 30th, at which point this will be reviewed.
March 2020:
In response to the high volume of account setup and number porting requests for companies enacting “Work-from-home” polices due to COVID-19, we will be waiving setup and simple porting fees until April 14th. This pricing change is our effort to assist businesses in defraying the cost of deploying a remote workforce.
Our team are doing all that they can in order to process these requests as a matter of urgency during this time.
Please note: Due to the high volume of porting requests, the processing of both simple and complex porting orders may be subject to longer than usual processing times. Additionally, some customers may see their releasing carrier impose restrictions or delays on porting at this time. Please contact our Support team for further assistance.
Planning for business continuity:
We can be sure that we’ll continue to see changes around us that are different and unexpected. However, one thing that doesn’t need to change is our commitment to delivering the millions of important messages and documents that pass through the GoFax system each month.
Whether by mandate, need for self-isolation or other reasonable circumstance, we are likely going to find ourselves working from home for a time. When that time arises, we have the remote systems in place to ensure the safety of our team whilst being able to continue to fulfil our roles with professionalism and skill.
Resources Available:
Our team can help with templates or preparation for sending emergency communications using fax or SMS.
Contact us on 1300 928 872 or email info@gofax.com.au
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