gofax-holiday-hours-embargo-period

GoFax holiday hours & embargo period

As we prepare for the holiday season, we would like to thank you for your valued partnership throughout 2018 and wish you a successful, safe and rewarding New Year.

Throughout 2018, the GoLogic Group has continued to build system reliability, redundancy and enhance security, continuously striving to deliver peace of mind across our online faxing and SMS solutions. We are proud to be 100% Australian owned and operated as well as being Australia’s #1 premium business grade online fax service provider. As leaders in fax and SMS technology, secure messaging, automation and integrations, we continue to implement new features, enhance existing capabilities and set the industry benchmark for product and service.

GoLogic Group Holiday Office Closures:

  • Tuesday, December 25th – Christmas Day: CLOSED

  • Wednesday, December 26th – Boxing Day: CLOSED

  • Tuesday, January 1st – New Year’s Day: CLOSED

During this period all standard systems monitoring will be performed. Email support@gologic.com.au for any urgent assistance. Any non-critical support requests will be responded to after the 27th December, 2018.
Contact us for more information on our Priority Monitoring service.

Embargo Period:

Due to carrier provisioning and other supplier restrictions over the holiday period, there will be an embargo period commencing at 5:30pm Friday 14th Dec 2018 and continue to 07:00am Monday 7th January 2019.

During this period, customised development requests, new feature releases, new orders, porting orders and new connections of some services may be subject to delays.

For any questions or support, please contact support@gologic.com.au 

Merry Christmas and a Happy New Year from the team at GoLogic Group!